Why the need?
Every measure of organisational performance, revenue, margin, costs, profit, efficiencies are all lag indicators. They measure after the effect. They are the sum total of all the behaviours your people are doing, or not doing.
So if you wish to change organisational performance you have to change people’s behaviour. There are so many ways of doing this, including but not limited to:
- Consequences and rewards
- Job descriptions
- Performance planning and reviews
- Working conditions
- Training and development
The list is endless. But for us at the human enterprise the key to changing people’s behaviour and organisational culture can be summed up in one word:
Because it’s through great leadership that people make their connections with the business allowing them to maximise their contribution and simultaneously maximise the joy and meaning in their work life. One of the best ways to create great leadership and transform your culture is to have your managers experience our long-term flagship leadership development programme, HIGHER GROUND: Transforming Good Managers Into Great Leaders.
What happens if you don’t?
You’ll never build a high-performance culture with technical skills alone. Your organisation probably has some great managers with a reputation for their technical excellence and delivering results.
But in today’s business world where change is the norm, competition is always increasing, and your customers want your products faster and of a higher quality, technical competence is not enough. Not enough to build a High-Performance Culture. While great technical skills might get people promoted, an ability to engage followers and really lead their function will determine the success of your leaders and ultimately the success of your business. This requires the development of self-awareness, specific leadership skills and the ability to link personal actions and discretionary effort of followers to organisational objectives and imperatives. Enter Higher Ground…
A Brief Overview
Higher Ground is a unique leadership development programme that takes competent managers and turns them into incredible leaders. It is built on decades of feedback from CEOs, GMs, HR Directors and the leaders themselves, who told us what was required. All agreed we need leaders who can:
- Bridge the gap between strategy and action throughout the organisation. Make sure your senior leaders aren’t the only ones going to bed at night worrying about business results.
- Inspire and engage their teams to higher levels of performance. Because people don’t want to be micro-managed.
- Bust the “silos” and build better partnerships across your organisation. End the inter-departmental power struggles and get your focus back on delighting your customers.
- Develop and coach the leaders around them, building your leadership culture from within. Now that’s a “Leadership Pipeline”!
- Inspire change and innovation, not just maintain (manage) the status quo. Because you need people to drive change rather than just react to it, or worse still, try to ride out the storm.
- Adapt their skills and behaviour to suit the needs of their followers and the situational context. You want authentic leaders who can call on the right approach at the right time.
Distinguishing Features and Benefits
|HOW THE PROGRAMME WORKS||WHICH MEANS FOR YOU|
|Consists of over 100 tried and tested modules each 2 – 3 hours in length.||No costly development fees, you simply select the modules best suited to your specific needs.|
|We call it HIGHER GROUND, you can badge it any way you want.||The programme name can further reinforce and align to your talent strategy.|
|Spaced learning over 3-6 months can be applied.||Your leaders get time to assimilate, practise and gain real time feedback on the ideas and skills presented.|
|Use our “Leadership Diamond” 7 Facets of Leadership Model.||Your leaders expand their identity of what it means to lead in their organisation, with family and friends and community.|
|We build in time for reflection after each session and introduce them to the human enterprise leadership G.O.A.L.S. oriented reflection journalling.||Your leaders not only have time to reflect on the application of the ideas in the workshop, they use journalling as a critical reflection technique for enhanced decision making.|
|We buddy participants up and give them the tools to coach each other.||Nothing builds leadership G.O.A.L.S. clarity, commitment and community like having your own buddy coach for the duration of the programme.|
|We use a variety of self-awareness tools and instruments. Based on these insights they build specific strategies. Leaders build strategies specific to them.||You can’t change what you’re not aware of. Leaders gain in depth insights into their values, talents, needs and vulnerabilities. Their specific strategies empower leaders to be at their best.|
|We practise, practise, practise in the workshop for each of the skills presented, along with peer and facilitator coaching.||We don’t leave the development of leadership skills to chance. We know great bench strength comes from great practise and great feedback.|
|We mix a variety of individual, small group and whole group exercises.||Your leaders create bonds and connections not otherwise possible, fostering greater partnership across boundaries and previous silos.|
|Accelerated learning techniques – methodologies such as the use of colour, flipcharts, movement, music, song and stories.||Your leaders will be emotionally engaged throughout. “Learning is an emotion.”|
|We recommend cross-functional, strategically aligned, group action learning projects.||Your leaders solve organisational issues which you could never solve by yourself or would pay external consultants to help you find solutions. Commitment to successful implementation is dramatically improved.|
With Paul we designed “Create the Space” to run over an 18 month period, which has proved to be a successful and worthwhile investment. Paul runs and facilitates this for us, and at each step has led the group to have a higher level of perspective of their role and behaviours, and has provided us with new skills and tools to put into use.
Paul’s energetic style continues to in-turn maintain energy for the program and each session, and his great combination of strong insight, useful tools, relevant stories, fun-themed group learning sessions, and straight-talk (where we need it!) works perfectly and has changed the very language we use in the business (always a sign of cut-through!)
Andrew Clarke, General Manager, Mars Food Australia
We wanted the leadership team to step up and take greater ownership for “running the business”. We also wanted them to integrate more cross-functionally and ultimately become better leaders of people, rather than subject matter experts in their field of expertise. Working with Paul and the human enterprise is like a true partnership … it was most helpful to know that we could speak with Paul about our end-to-end plan and seek his guidance and expertise to ensure all components were aligned and achieved the actual outcome. Paul’s ability, compassion, style and passion was much loved by all participants and, most importantly, they connected and were able to take away real and tangible meaning and practical skills to start using immediately. There are many leadership programs and facilitators on the market – in fact, they’re a dime a dozen and all making promises to change your world. What makes the human enterprise unique is the quality of their work and most importantly their commitment to the outcome. I feel that Paul was as invested in this as we were. I have worked with Paul for many years and recommended him on many occasions. I cannot recommend the human enterprise highly enough.
Merylee Crockett, Director Of Human Resources, Interactive
the human enterprise has become synonymous with the quest for developing today’s and tomorrow’s leaders within Credit Suisse Operations across the Asia Pacific region.
We have made great strides in transforming CSFB into an organisation where leadership skills are now at the forefront of everyone’s minds, where we challenge processes and strive for improvement, value that we are human and need to make our workplaces an enjoyable and fun place to be. Our corporate culture has metamorphosised!
We salute you Paul Mitchell and the human enterprise!
Kate Mason, Global Head of Learning & Organisation Development, Credit Suisse (USA) Inc.
Key to the success of our strategy has been our partnership with the human enterprise and their delivery of the SAP ANZ Higher Ground programme. Prior to introducing the programme, few of our managers invested sufficient time in the people aspects of their roles. The Higher Ground programme has helped us to build a leadership culture in the organisation with dramatic improvements in employee satisfaction, engagement and the overall business results. Leaders have a better understanding of our expectations of them as leaders. Participants believe that we have made a significant investment in their leadership capability and now have both the skill and will to lead. Many participants rated the Higher Ground programme as life changing, gaining a significantly better perspective on their strengths and development needs as a leader.