If your role involves serving clients, and let’s face it, whose role doesn’t have internal or external clients, then part of you should want to “please” them. Important as this is, is it really the best thing for your clients?…
more How to Serve Clients (Both Internal + External) – LEADERSHIP ARTICLE
I know how busy you are! And the sad news is that it’s not going to stop or get any easier. Irrespective of your role, the admin just seems to pile up without you having to do a thing. The…
I recently read a list of financial rules by Morgan Housel called “Little Money Rules”. It’s 18 key lessons regarding the accumulation of wealth and (being a bit of an investor myself) I found them to be powerful, simple truths.…
Your Promised Promotion You’ve just got your 360° back. You’re brilliant, a star performer, stunning results, one to be watched. But then you didn’t get the role. The one you were absolutely sure was yours. The one you were almost…
If you’re not playing politics, you’re crazy… Bet you thought you’d never hear that from me. That’s because we have all sorts of negative connotations when it comes to politics. And so should you. It’s a dirty business but it…
more If you’re not playing politics, you’re crazy! [LEADERSHIP ARTICLE]
In my last article (Do you want to grow? Really?) I talked about the type of culture you need to build if you want everyone to grow and learn. And although culture is vital, eventually personal growth (which leads to…
more Handling Feedback: You want the truth? You CAN handle the truth. [LEADERSHIP ARTICLE]